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Blockchain Brings a New IT Capability: A Case Study of HNA Group

In: DIGITAL ENABLEMENT The Consumerizational and Transformational Effects of Digital Technology

Author

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  • Wenchi Ying
  • Suling Jia

Abstract

IT capability directly impacts organizational performance as well as internal and external cooperation, especially in the field of e-business. Blockchain, as an emerging information technology, has led to a significant trend involving IT-based transformation in recent years. However, despite fruitful research on IT capability and IT-based business innovation, the understanding on the applications of Blockchain technology remains unclear. Our study investigates the applications of this new Information Technology by examining a case study of HNA Group (formerly Hainan Airline), one of the Fortune 500 Companies. The findings of this case show that Blockchain brings a new IT capability — hybrid capability. This case highlights how to leverage Blockchain and its capability to create a new IT application and business model, which contribute to the cooperation between different types of business units in a distributed network. Accordingly, this case shows a new IT-based innovative direction.

Suggested Citation

  • Wenchi Ying & Suling Jia, 2018. "Blockchain Brings a New IT Capability: A Case Study of HNA Group," World Scientific Book Chapters, in: Shan Ling Pan & M S Sandeep (ed.), DIGITAL ENABLEMENT The Consumerizational and Transformational Effects of Digital Technology, chapter 14, pages 233-243, World Scientific Publishing Co. Pte. Ltd..
    • Handle: RePEc:wsi:wschap:9789813209138_0014
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    More about this item

    Keywords

    Digital Enablement; ICT; Information Systems; China; Case Study; Qualitative;
    All these keywords.

    JEL classification:

    • O33 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Technological Change: Choices and Consequences; Diffusion Processes

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