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Consumer Behavior for Credit Card Campaigns

In: Business Analytics Progress on Applications in Asia Pacific

Author

Listed:
  • Guillaume Soule

Abstract

This study aims to find a better way to promote the credit card campaigning in collaboration with DBS and the Institute for Infocomm Research.An approach based on a clean data was designed to use the customers transaction data to discover customer habits in groups. These habits were summarized in terms of frequently visited locations (i.e., cluster of visited locations), particular time of visiting them, type of transactions done there, and any other relevant parameters. A thorough analysis was performed based on a complete set of data to extract precise information to improve the model created. The results of clustering were analyzed using visualization tools.

Suggested Citation

  • Guillaume Soule, 2016. "Consumer Behavior for Credit Card Campaigns," World Scientific Book Chapters, in: Jorge L C Sanz (ed.), Business Analytics Progress on Applications in Asia Pacific, chapter 10, pages 251-285, World Scientific Publishing Co. Pte. Ltd..
  • Handle: RePEc:wsi:wschap:9789813149311_0010
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    More about this item

    Keywords

    Business Analytics; Entrepreneurship; Big Data; Information Technology;
    All these keywords.

    JEL classification:

    • L26 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Entrepreneurship

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