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Quality Control In Hospitals: A Program Of Quality Control In Sarah-Hospitals, Brazil

In: Monitoring, Evaluating, Planning Health Services

Author

Listed:
  • G. MENDONÇA

    (National Centre of Quality Control, Sarah-Hospital, Brasilia)

  • M. C. ALMEIDA

    (National Centre of Quality Control, Sarah-Hospital, Brasilia)

  • L. G. N. NUNES

    (National Centre of Quality Control, Sarah-Hospital, Brasilia)

Abstract

Sarah Network Hospitals are composed by 4 rehabilitation units located in 3 Brazilian areas (Northeast, Southeast, and Centre). Main pathologies assisted by Sarah Hospitals are spinal cord injury, cerebral palsy, orthopaedic diseases/trauma, muscle/bone tumours, congenital anomalies, etc. Since January 1997 a program of quality control has been implemented in all Sarah hospitals. This program includes monitoring and evaluation of the hospitals main sectors. Evaluation indicators were classified in four groups: Hospital Bed Utilisation, Production and Productivity, Technical Quality, User Satisfaction. Besides monitoring the above indicators, other studies on quality are always carried out such as: productivity of doctors, number of needed nurses, analysis of waiting lists, follow-up of patients, epidemiological profiles of main pathologies, inquiries on incidence of spinal cord injuries, etc.

Suggested Citation

  • G. Mendonça & M. C. Almeida & L. G. N. Nunes, 1999. "Quality Control In Hospitals: A Program Of Quality Control In Sarah-Hospitals, Brazil," World Scientific Book Chapters, in: V De Angelis & N Ricciardi & G Storchi (ed.), Monitoring, Evaluating, Planning Health Services, chapter 10, pages 116-122, World Scientific Publishing Co. Pte. Ltd..
    • Handle: RePEc:wsi:wschap:9789812817839_0010
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