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Knowledge Sharing Technology: To E-talk or Not To E-talk?

In: Knowledge Management Through the Technology Glass

Author

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  • Meliha Handzic

    (The University of New South Wales, Australia)

Abstract

This chapter examines user acceptance of technology for knowledge sharing purposes in an organisation from the higher education sector. Both qualitative and quantitative analysis of data point to a low level of technology acceptance for knowledge sharing. People perceived technology as somewhat useful in supporting connectivity and collaboration, but not in idea exchange. They also perceived the technology as hard to use, felt discouraged, and tended to avoid using it. The chapter suggests a series of plausible actions to increase acceptance.

Suggested Citation

  • Meliha Handzic, 2005. "Knowledge Sharing Technology: To E-talk or Not To E-talk?," World Scientific Book Chapters, in: Knowledge Management Through the Technology Glass, chapter 9, pages 141-152, World Scientific Publishing Co. Pte. Ltd..
    • Handle: RePEc:wsi:wschap:9789812567123_0009
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