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Introduction

In: Disruption Management Framework, Models and Applications

Author

Listed:
  • Gang Yu

    (University of Texas at Austin, USA)

  • Xiangtong Qi

    (Hong Kong University of Science and Technology, China)

Abstract

The following sections are included:Case Study: Disruption Management at Continental AirlinesThe Storm of the Century woke Continental Airlines upCALEB Technologies responded to the callBackground of Continental AirlinesThe Go-Forward plan and the CrewSolver projectChallenges in modeling, solutions, and real-time technologyThe payback and the testimonialsThe vision, the Franz Edelman Award, and the bright futureGeneral Description of Disruption ManagementApproaches to UncertaintiesGeneral Guidance of Disruption ManagementAn Overview of the BookLiterature ReviewReferences

Suggested Citation

  • Gang Yu & Xiangtong Qi, 2004. "Introduction," World Scientific Book Chapters, in: Disruption Management Framework, Models and Applications, chapter 1, pages 1-30, World Scientific Publishing Co. Pte. Ltd..
  • Handle: RePEc:wsi:wschap:9789812561701_0001
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