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Toolkit

In: DESIGN THINKING THE HANDBOOK

Author

Listed:
  • Falk Uebernickel
  • Li Jiang
  • Walter Brenner
  • Britta Pukall
  • Therese Naef
  • Bernhard Schindlholzer

Abstract

The following sections are included:SetupProject planningInfrastructureTeam setupPost-itsDNA analysis methodProblem definition and redefinitionDefining the question statementStretch goalsFraming and reframingGet inspiration from the futureNeed finding and synthesisNeed finding cycleGuidelines for expressing needsSampling techniquesTarget group identificationFocus groupsInterviewsObservationEngagementBenchmarkingFrameworksField notesMoodboardAEIOUEmpathy mapNetnographyPersonaWhy-how laddering5 WhysPoint of viewLead userCamera studyIdeationBrainstormingBrainwritingSix thinking hats/lateral thinkingPower of tenHow might wePrototyping and storytellingPrototypingWireframingMock-upsOpen hardwareRoleplayBodystormingPaper prototypingStorytelling and storywritingComicsRapid 3D prototypingVideo prototypingService blueprintingSketches and scribblesPhotoshop prototypingCombined prototypingTown planningBusiness model prototypesConfluence dynagramTestingConsumer clinicsUsability testingNABC pitchPechakuchaNeed-finding techniquesWarm-upsSpaghetti towerYes but, yes andRacesAssemblyStick figuresFeedbackI like, I wish, what ifPlus or deltaFeedback capture gridCritical reading checklistDeclaration of consent

Suggested Citation

  • Falk Uebernickel & Li Jiang & Walter Brenner & Britta Pukall & Therese Naef & Bernhard Schindlholzer, 2020. "Toolkit," World Scientific Book Chapters, in: DESIGN THINKING THE HANDBOOK, chapter 2, pages 62-213, World Scientific Publishing Co. Pte. Ltd..
    • Handle: RePEc:wsi:wschap:9789811202155_0002
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    More about this item

    Keywords

    Design Thinking; Manual; Business; Innovation; DT; University of St. Gallen; Stanford University;
    All these keywords.

    JEL classification:

    • O32 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Management of Technological Innovation and R&D

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