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Learning and Continuous Improvement

In: From Knowledge Management To Strategic Competence Measuring Technological, Market and Organizational Innovation

Author

Listed:
  • JOHN BESSANT

    (CENTRIM, University of Brighton, Falmer, Brighton BN1 9PH, UK)

Abstract

The following sections are included:Introduction: The Importance of LearningOrganisational Routines to Enabling LearningContinuous ImprovementCI and Learning/Competence BuildingCharacteristics of Learning OrganisationsTraining and development emphasisEstablish a formal processMeasurementDocumentExperimentChallengeReflect — learn from the pastUse multiple perspectivesDisplayDeveloping CI CapabilityA Reference Model for CI CapabilityCompetence Development Through CILearning to LearnA Methodology for Developing CIConclusions

Suggested Citation

  • John Bessant, 2000. "Learning and Continuous Improvement," World Scientific Book Chapters, in: Joe Tidd (ed.), From Knowledge Management To Strategic Competence Measuring Technological, Market and Organizational Innovation, chapter 11, pages 295-319, World Scientific Publishing Co. Pte. Ltd..
    • Handle: RePEc:wsi:wschap:9781860943058_0011
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