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Improving an Automotive Workshop’s Profitability Using Lean Management Principles

In: Designing Cost Management Systems to Support Business Decision-Making

Author

Listed:
  • Pieter Buys

    (North West University)

  • Hardus Oosthuizen

    (North West University)

Abstract

In a competitive business environment, the automotive industry is finding it challenging to remain competitive and profitable. Lean management has as part of its objectives the improvement of operational processes, better cost management and waste reduction. The aim of this chapter is to analyse the potential impact of activity-based costing and value stream analysis in promoting waste identification and improved profitability in an automotive workshop environment. The research indicated that although the workshop is already performing at an efficiency rate exceeding the original equipment manufacturing benchmark, the redesign of the diagnostic aspect of the workflow could result in further improved efficiencies, with resultant profitability improvements. The results prove the point that any organisation should continuously strive for optimum operational process redesign and relevant management information generation.

Suggested Citation

  • Pieter Buys & Hardus Oosthuizen, 2021. "Improving an Automotive Workshop’s Profitability Using Lean Management Principles," Springer Books, in: Pieter Buys (ed.), Designing Cost Management Systems to Support Business Decision-Making, chapter 0, pages 125-144, Springer.
  • Handle: RePEc:spr:sprchp:978-981-16-1751-5_7
    DOI: 10.1007/978-981-16-1751-5_7
    as

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