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Legal Issues in eGovernment Services Planning

In: Information Technology and Innovation Trends in Organizations

Author

Listed:
  • G. Viscusi

    (University of Milano-Bicocca)

  • C. Batini

    (University of Milano-Bicocca)

Abstract

Planning activities are a relevant instrument to carry out sustainable and valuable eGovernment initiatives. The set of expertise needed for the design of eGovernment systems ranges from social to legal, economic, organizational, and technological perspectives, which have to be faced in a unique framework. The aim of the eG4M framework is to bring out these issues with an integrated approach. In this paper we focus in particular on legal issues in the strategic planning phase, aiming to show their relevance for the choice of appropriate solutions in terms of legal framework and enterprise architecture for service provision. The paper provides an example of application of the framework on experiences carried out in Italy.

Suggested Citation

  • G. Viscusi & C. Batini, 2011. "Legal Issues in eGovernment Services Planning," Springer Books, in: Alessandro D'Atri & Maria Ferrara & Joey F. George & Paolo Spagnoletti (ed.), Information Technology and Innovation Trends in Organizations, pages 171-178, Springer.
    • Handle: RePEc:spr:sprchp:978-3-7908-2632-6_20
    DOI: 10.1007/978-3-7908-2632-6_20
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