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Using Information Technology to Manage Diverse Knowledge Sources in Open Innovation Processes

In: Managing Open Innovation Technologies

Author

Listed:
  • Vincenzo Corvello

    (Università della Calabria)

  • Davide Gitto

    (Università della Calabria)

  • Sven Carlsson

    (Informatics, School of Economics and Management)

  • Piero Migliarese

    (Università della Calabria)

Abstract

Companies adopting an open approach to innovation aim at exploiting as many sources of knowledge as possible to create new products or services. Communities of customers, networks of experts or other organisations are all considered sources of valuable knowledge. However, to be managed effectively, each source requires different tools and practices. Managers responsible for the implementation of a technological system supporting open innovation should be able to single out the requirements associated with each source and devise customised strategies to facilitate the knowledge exchange. This chapter: (1) provides a framework which enables managers to analyse each specific source of knowledge and elicit the associated requirements, (2) suggests seven strategies to facilitate the knowledge exchange and (3) shows how these seven strategies can be adapted to different sources of knowledge.

Suggested Citation

  • Vincenzo Corvello & Davide Gitto & Sven Carlsson & Piero Migliarese, 2013. "Using Information Technology to Manage Diverse Knowledge Sources in Open Innovation Processes," Springer Books, in: Jenny S. Z. Eriksson Lundström & Mikael Wiberg & Stefan Hrastinski & Mats Edenius & Pär J. Ågerfalk (ed.), Managing Open Innovation Technologies, edition 127, chapter 0, pages 179-197, Springer.
    • Handle: RePEc:spr:sprchp:978-3-642-31650-0_12
    DOI: 10.1007/978-3-642-31650-0_12
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