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Mexico: Single Window for Foreign Trade

In: Digital Government

Author

Listed:
  • Andrea Schwaiger Calvo

    (Columbia University)

  • Cristian Campos

    (Columbia University)

Abstract

This case study analyzes VUCEM, Mexico’s single window for trade. VUCEM seeks to digitize procedures related to international trade. The case study analyzes the implementation of this project, which encompasses 198 formal procedures, 400,000 annual transactions, and involves 11 government agencies. There are approximately 103 million subscribed users in VUCEM, out of which 73 million represent all trade related businesses in Mexico. VUCEM strengthens competitiveness, a goal consistent with the National Digital Strategy. The case examines different ways to measure VUCEM’s effectiveness including a 100 % service adoption by Mexican businesses. It is also reviews a number of important factors for VUCEM’s success including political commitment, guaranteed funding, addressing technological challenges and systems training, and critical stakeholder involvement in the project.

Suggested Citation

  • Andrea Schwaiger Calvo & Cristian Campos, 2017. "Mexico: Single Window for Foreign Trade," Springer Books, in: Svenja Falk & Andrea Römmele & Michael Silverman (ed.), Digital Government, pages 85-103, Springer.
    • Handle: RePEc:spr:sprchp:978-3-319-38795-6_5
    DOI: 10.1007/978-3-319-38795-6_5
    as

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