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Behavior Assessment for Knowledge Management Solution Implementation

In: Design and Development of Knowledge Management for Manufacturing

Author

Listed:
  • K. Ganesh

    (McKinsey Knowledge Center India)

  • Sanjay Mohapatra

    (Xavier Institute of Management)

  • S. Nagarajan

    (Vickram College of Engineering)

Abstract

Among the three strategic components of KM, i.e., people, processes, and technology, the most imperative one is “people.” KM essentially depends on the readiness and behavior of individuals to indicate the ownership, contribution, use, and reuse of knowledge and to share it when requested. Processes and technology can aid to enable and assist KM, but it supports in creating, contributing, sharing, using, and reusing knowledge for and by the people and this is the fundamental principle of KM. Behavior of people is a key component which supports to achieve organizational objectives (Krishnan 2001). Good and right behavior of people enhances firms to create and increase the utilization of their institutional or collective knowledge.

Suggested Citation

  • K. Ganesh & Sanjay Mohapatra & S. Nagarajan, 2014. "Behavior Assessment for Knowledge Management Solution Implementation," Springer Books, in: Design and Development of Knowledge Management for Manufacturing, edition 127, chapter 0, pages 45-56, Springer.
    • Handle: RePEc:spr:sprchp:978-3-319-02892-7_4
    DOI: 10.1007/978-3-319-02892-7_4
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