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Impacts of COVID-19 on Hotels and Lodges in Tourism Destination Areas in Bulawayo, Zimbabwe

In: COVID-19, Tourist Destinations and Prospects for Recovery

Author

Listed:
  • Chidochashe Mandizvo

    (National University of Science and Technology)

  • Angella Chichinye

    (National University of Science and Technology)

  • Phanos Matura

    (Great Zimbabwe University)

  • Tendai Kativhu

    (National University of Science and Technology)

  • Margaret Macherera

    (Lupane State University)

  • Idah Moyo

    (Populations Solutions for Health
    University of South Africa)

Abstract

The study focused on the impacts of COVID-19 on hotels and lodges in Bulawayo, Zimbabwe. The impacts of COVID-19 were studied using qualitative methods to establish impacts, strategies, lessons learnt and recommendations that could be used in managing the prevailing situation and future crises. Six hotels and seven lodge tourism managers were purposively sampled and interviewed physically and electronically. The study found that the COVID-19 impacts were adverse for both the lodges and hotels. While the impacts were indiscriminate, the study found that small players were extensively affected more than larger entities with safety nets. In order to combat the impacts of the COVID-19 pandemic, managers reported using various strategies and measures to varying effectiveness. It also showed that the lack of severe government interventions and sector-wide coordinated responses could be detrimental to the accommodation tourism sectors in times of crisis. While this study focused on Bulawayo province, future research can be replicated in other cities and provinces in the nation. The use of mixed methods to investigate the impacts of COVID-19 on the tourism sector can also bring out insights this study may have missed.

Suggested Citation

  • Chidochashe Mandizvo & Angella Chichinye & Phanos Matura & Tendai Kativhu & Margaret Macherera & Idah Moyo, 2023. "Impacts of COVID-19 on Hotels and Lodges in Tourism Destination Areas in Bulawayo, Zimbabwe," Springer Books, in: Kaitano Dube & Olga L. Kupika & David Chikodzi (ed.), COVID-19, Tourist Destinations and Prospects for Recovery, chapter 0, pages 21-38, Springer.
    • Handle: RePEc:spr:sprchp:978-3-031-28340-6_2
    DOI: 10.1007/978-3-031-28340-6_2
    as

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