IDEAS home Printed from https://ideas.repec.org/h/spr/sprchp/978-3-031-20168-4_18.html
   My bibliography  Save this book chapter

Designing a Conceptual Wayfinding Structure to Manage Information for Human-Centered Healthcare Experience

In: Human-Centered Service Design for Healthcare Transformation

Author

Listed:
  • Cecilia Xi Wang

    (University of Minnesota)

  • Craig M. Vogel

    (University of Cincinnati)

Abstract

This article traces the development of an information navigation toolkit that weaves the conceptual wayfinding structure of information management theory into the healthcare design for a holistic patient experience. Inspired by the human-centered design philosophy and design thinking, this method also draws on information management science and patient education literature. It is an embodiment of the prostate cancer patient experience supportive toolkit. Developed in response to challenges encountered in communicating research findings to multidisciplinary design teams, the Prostate Cancer patient experience supporting toolkit has been developed to redesign patients’ experience and facilities in hospitals and prostate cancer department settings in the United States. We argue that this process and toolkit support information management through design synthesis and can support information management in other contexts. This paper draws on research with the support of The University of Cincinnati Barrett Cancer Center (UCCC) and LiveWell Collaborative.

Suggested Citation

  • Cecilia Xi Wang & Craig M. Vogel, 2023. "Designing a Conceptual Wayfinding Structure to Manage Information for Human-Centered Healthcare Experience," Springer Books, in: Mario A. Pfannstiel (ed.), Human-Centered Service Design for Healthcare Transformation, pages 317-328, Springer.
    • Handle: RePEc:spr:sprchp:978-3-031-20168-4_18
    DOI: 10.1007/978-3-031-20168-4_18
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:sprchp:978-3-031-20168-4_18. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.