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The Lived Experience of Professional Staff Response to COVID

In: Crisis Response in Higher Education

Author

Listed:
  • Mats Benner

    (Lund University)

  • Jonathan Grant

    (Different Angles Ltd)

  • Mary O’Kane

    (O’Kane Associates)

Abstract

This chapter is composed of short recollections of events and responses during the pandemic, in particular how the experience of individual professional staff members coalesced with organisational dynamics, and how each of the contributors responded to and was affected by the pandemic, on a personal and a professional level. In this chapter, the experiences of staff form the centrepiece, and how this group adapted its ways of providing services and relating to students, faculty and leadership in so doing.

Suggested Citation

  • Mats Benner & Jonathan Grant & Mary O’Kane, 2022. "The Lived Experience of Professional Staff Response to COVID," Springer Books, in: Crisis Response in Higher Education, chapter 0, pages 109-133, Springer.
    • Handle: RePEc:spr:sprchp:978-3-030-97837-2_7
    DOI: 10.1007/978-3-030-97837-2_7
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