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Countering Cognitive Biases

In: Bending the Law of Unintended Consequences

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  • Richard M. Adler

    (DecisionPath)

Abstract

This chapter lays out a strategy for defending against cognitive biases. Section 6.1 reviews leading techniques for deliberate reasoning that compensate for various cognitive biases. But selecting relevant countermeasures to a few well-known biases is not sufficient to consistently ward off the Law of Unintended Consequences (LUC). Too many biases surface at too many phases of the decision-making process to allow such an ad hoc approach. Instead, “debiasing” defenses must be integrated into the decision-making process and coordinated in a repeatable and efficient manner. Sections 6.2 and 6.3 present a strategy for managing defenses against cognitive biases that draws on checklists and process control. Section 6.4 reviews the business case for investing in systematic defenses against cognitive biases.

Suggested Citation

  • Richard M. Adler, 2020. "Countering Cognitive Biases," Springer Books, in: Bending the Law of Unintended Consequences, chapter 0, pages 81-94, Springer.
    • Handle: RePEc:spr:sprchp:978-3-030-32714-9_6
    DOI: 10.1007/978-3-030-32714-9_6
    as

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