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Social Media Technologies and Export Marketing

In: Digital Transformation in Business and Society

Author

Listed:
  • Frederick Avornyo

    (University of Ghana Business School)

  • Mahmoud Abdulai Mahmoud

    (University of Ghana Business School)

  • Ogechi Adeola

    (Pan-Atlantic University)

  • Robert Ebo Hinson

    (University of Ghana Business School)

  • Richard Boateng

    (University of Ghana Business School)

Abstract

Firms are internationalising, leveraging on social media marketing, but scholars posit that technology solely cannot lead to export performance unless it is integrated with other strategic resources. Using the resource-advantage theory, this chapter seeks to address the question on the appropriate resource combinations enabling firms to achieve export performance. It further introduces export relationship performance as a dimension for evaluating the performance of exporting small- and medium-scale enterprises on social media. Additionally, the chapter presents a framework on social media export marketing performance capabilities.

Suggested Citation

  • Frederick Avornyo & Mahmoud Abdulai Mahmoud & Ogechi Adeola & Robert Ebo Hinson & Richard Boateng, 2020. "Social Media Technologies and Export Marketing," Springer Books, in: Babu George & Justin Paul (ed.), Digital Transformation in Business and Society, chapter 0, pages 83-102, Springer.
  • Handle: RePEc:spr:sprchp:978-3-030-08277-2_5
    DOI: 10.1007/978-3-030-08277-2_5
    as

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