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Brand and Social Web

In: Online Brand Communities

Author

Listed:
  • Francisco J. Martínez-López

    (University of Granada
    Open University of Catalonia)

  • Rafael Anaya-Sánchez

    (University of Malaga)

  • Rocio Aguilar-Illescas

    (University of Malaga)

  • Sebastián Molinillo

    (University of Malaga)

Abstract

Brands have become an indispensable element in distinguishing between the products of different companies, reflecting their personalities and finding their correct positioning. Furthermore, over the years, the importance of brands has increased to such a degree that they have come to be an instrument that fits alongside important dimensions such as functional, emotional, relational or strategic. Therefore, it is evident that the creation of a fitting brand strategy that defines and encapsulates the brand equity is essential to gain a sustainable competitive advantage. It is also important to consider the influence brands have exerted over the emergence and spread of social tools, which have transformed the management and development of brand strategies, orienting them towards company goal completion and towards consumer purchasing decisions. Therefore, in this chapter we will give a tour of the evolution of brand strategies, from the more traditional focuses to the current forms, including the Social Web. To do this, the various versions that have existed will be analyzed, from the product paradigm to community brand management paradigm, delving deep into their characteristics and main implications.

Suggested Citation

  • Francisco J. Martínez-López & Rafael Anaya-Sánchez & Rocio Aguilar-Illescas & Sebastián Molinillo, 2016. "Brand and Social Web," Progress in IS, in: Online Brand Communities, chapter 0, pages 87-105, Springer.
  • Handle: RePEc:spr:prochp:978-3-319-24826-4_6
    DOI: 10.1007/978-3-319-24826-4_6
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    Citations

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    Cited by:

    1. Elia, Gianluca & Messeni Petruzzelli, Antonio & Urbinati, Andrea, 2020. "Implementing open innovation through virtual brand communities: A case study analysis in the semiconductor industry," Technological Forecasting and Social Change, Elsevier, vol. 155(C).
    2. Mathilde Barbier & Ladislav Moták & Camille De Gasquet & Fabien Girandola & Nathalie Bonnardel & Grégory Lo Monaco, 2020. "Social representations and interface layout: A new way of enhancing persuasive technology applied to organ donation," PLOS ONE, Public Library of Science, vol. 15(12), pages 1-24, December.

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