IDEAS home Printed from https://ideas.repec.org/h/spr/prochp/978-3-030-97042-0_5.html
   My bibliography  Save this book chapter

The Change from Small and Medium-Sized Energy Com-Panies to an Energy Service Provider of Smart Value-Added Services

In: Smart Services Summit

Author

Listed:
  • Andreas Ensinger

    (Aalen University)

  • Daria Kern

    (Aalen University)

  • Anna Nagl

    (Aalen University)

  • Karlheinz Bozem

    (Bozem Consulting Associates Munich)

  • Hans-Peter Weber

    (OstalbBürgerEnergie eG)

  • Anja Hoh

    (Rottenburg University)

  • David K. Harrison

    (Glasgow Caledonian University)

  • Bruce M. Wood

    (Glasgow Caledonian University)

Abstract

During the Covid 19 pandemic, it became apparent how little digital developments such as digital customer communication or the trend towards working from home are used in the energy industry. Particularly small and medium-sized energy companies did not have the digital options to implement digital trends at the beginning of the COVID 19 pandemic. For them, this externally imposed change resulted in an acceleration of digitization. Due to this development, there is now an increasing possibility of introducing innovative business models intended to offer customers added value. For this purpose, in addition to an extensive literature search, a hypothesis-based survey of all small and medium-sized energy companies (full survey) in Germany was carried out in 2021. The aim of this empirical survey was to show the current situation and options for action of the energy companies for the introduction of innovative business models and thus to clarify the question: What necessary prerequisites still have to be created in order to introduce innovative business models?

Suggested Citation

  • Andreas Ensinger & Daria Kern & Anna Nagl & Karlheinz Bozem & Hans-Peter Weber & Anja Hoh & David K. Harrison & Bruce M. Wood, 2022. "The Change from Small and Medium-Sized Energy Com-Panies to an Energy Service Provider of Smart Value-Added Services," Progress in IS, in: Shaun West & Jürg Meierhofer & Utpal Mangla (ed.), Smart Services Summit, pages 45-53, Springer.
    • Handle: RePEc:spr:prochp:978-3-030-97042-0_5
    DOI: 10.1007/978-3-030-97042-0_5
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:prochp:978-3-030-97042-0_5. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.