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A Cognitive Linguistic and Sentiment Analysis of Blogs: Monterosso 2011 Flooding

In: Tourism and Culture in the Age of Innovation

Author

Listed:
  • Raffaella Folgieri

    (Università degli Studi di Milano)

  • Miriam Bait

    (Università degli Studi di Milano)

  • Jean Paul Medina Carrion

    (Università degli Studi di Milano)

Abstract

The aim of this study is to explore the use of web resources in order to trace the discursive strategies enacted to restore the image of a tourist destination. In particular, we analyze the case of Monterosso, damaged by a flood in 2011. The innovation of this paper consists in a twofold approach: a linguistic approach within the framework of Discourse Analysis, and a sentiment analysis approach realised through tools available on the Internet and specific procedures we have developed in the R environment. The findings are interesting and encourage to refine our approach in the future.

Suggested Citation

  • Raffaella Folgieri & Miriam Bait & Jean Paul Medina Carrion, 2016. "A Cognitive Linguistic and Sentiment Analysis of Blogs: Monterosso 2011 Flooding," Springer Proceedings in Business and Economics, in: Vicky Katsoni & Anastasia Stratigea (ed.), Tourism and Culture in the Age of Innovation, edition 1, pages 499-522, Springer.
    • Handle: RePEc:spr:prbchp:978-3-319-27528-4_34
    DOI: 10.1007/978-3-319-27528-4_34
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    More about this item

    Keywords

    Discourse Analysis; Cognitive linguistics; Artificial intelligence; Sentiment analysis;
    All these keywords.

    JEL classification:

    • A13 - General Economics and Teaching - - General Economics - - - Relation of Economics to Social Values

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