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Application of VSM as a Process Management Model in a Seaport Container Terminal

In: Computational and Strategic Business Modelling

Author

Listed:
  • Victoria Tsolidou

    (International Hellenic University, Department of Organisation Management, Marketing and Tourism, School of Economics and Management)

  • Dimitrios Folinas

    (International Hellenic University, Department of Supply Chain Management, School of Economics and Management)

  • Thomas Fotiadis

    (Democritus University of Thrace, Department of Production and Management Engineering)

Abstract

Ports are still conducting a big part of the port administration release cargo process paper-based, which increases the lead time and decreases the customer service experience. Authors research prior work in the container port industry, analysing the current business process through VSM related to import procedures at containers port terminal and proposing an optimized VSM model.

Suggested Citation

  • Victoria Tsolidou & Dimitrios Folinas & Thomas Fotiadis, 2024. "Application of VSM as a Process Management Model in a Seaport Container Terminal," Springer Proceedings in Business and Economics, in: Damianos P. Sakas & Dimitrios K. Nasiopoulos & Yulia Taratuhina (ed.), Computational and Strategic Business Modelling, pages 417-427, Springer.
    • Handle: RePEc:spr:prbchp:978-3-031-41371-1_35
    DOI: 10.1007/978-3-031-41371-1_35
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