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Social Networks and User Interaction as a Determinant of Business Viability, Modeling, and Optimization

In: Computational and Strategic Business Modelling

Author

Listed:
  • Dimitrios M. Mastrakoulis

    (University of Thessaly)

  • Dimitrios K. Nasiopoulos

    (BICTEVAC LABORATORY Business Information and Communication Technologies in Value Chains laboratory, School of Applied Economics and Social Sciences, Agricultural University of Athens)

  • Dimitrios A. Arvanitidis

    (University of Peloponnese)

  • Elli C. H. Zara

    (University of Peloponnese)

  • Panagiotis Trivellas

    (Organizational Innovation and Management Systems, School of Applied Economics and Social Sciences, Agricultural University of Athens)

  • Catherine Marinagi

    (Agricultural University of Athens)

Abstract

Nowadays, the increased access of users to social media and smartphones, as well as the interconnection of users through social networks, has significantly increased the circulation of ideas, news, and information. The slightest movement on the Internet (posting photos, searching the Internet, and posting comments) produces the so-called digital tracks from which companies can draw important information about users’ consumer behaviors. Businesses use social media to build their image, develop public relations, and positively influence the discussions around their brands, helping to increase their recognition and competitive advantage. The competitive advantage of companies depends on their ability to innovate by utilizing the capabilities of new technological means.

Suggested Citation

  • Dimitrios M. Mastrakoulis & Dimitrios K. Nasiopoulos & Dimitrios A. Arvanitidis & Elli C. H. Zara & Panagiotis Trivellas & Catherine Marinagi, 2024. "Social Networks and User Interaction as a Determinant of Business Viability, Modeling, and Optimization," Springer Proceedings in Business and Economics, in: Damianos P. Sakas & Dimitrios K. Nasiopoulos & Yulia Taratuhina (ed.), Computational and Strategic Business Modelling, pages 145-160, Springer.
    • Handle: RePEc:spr:prbchp:978-3-031-41371-1_14
    DOI: 10.1007/978-3-031-41371-1_14
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