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An Investigation of Leadership Styles During Adoption of E-government for an Innovative City: Perspectives of Taiwanese Public Servants

In: Transforming City Governments for Successful Smart Cities

Author

Listed:
  • Pei-Hsuan Hsieh

    (National Cheng Kung University)

  • Wen-Sung Chen

    (China University of Technology)

  • Chi-Jui Lo

    (National Cheng Kung University)

Abstract

The governments of many countries are now striving to use technology to move official services to the Internet, thereby enabling citizens to enjoy more convenient access. The Taiwanese government has expended significant effort toward adopting technologies for establishing e-government. In Taiwan, all governmental units are non-profit service providers, and all personnel, including e-government leaders, are public servants whose performances do not influence salaries and positions. However, the existing literature contains no in-depth investigations of the important roles played by e-governmental leaders, also the public servants, who direct adoption of online services. This study, therefore, investigates public servants’ styles of leadership as perceived by subordinates during the process of developing an e-government. This study also explores the influence on perceptions from subordinates’ demographic variables, such as age, educational level, gender, and years of service. As a result, this study finds that the e-governmental leaders in Taiwan function better from a transformational style of leadership. However, the public servants’ educational levels have a significant impact on perceptions of direct supervisors’ styles of leadership. Finally, this study suggests encouraging subordinates to participate in on-the-job training to increase abilities and opportunities for undertaking more challenging tasks.

Suggested Citation

  • Pei-Hsuan Hsieh & Wen-Sung Chen & Chi-Jui Lo, 2015. "An Investigation of Leadership Styles During Adoption of E-government for an Innovative City: Perspectives of Taiwanese Public Servants," Public Administration and Information Technology, in: Manuel Pedro Rodríguez-Bolívar (ed.), Transforming City Governments for Successful Smart Cities, edition 127, pages 163-180, Springer.
    • Handle: RePEc:spr:paitcp:978-3-319-03167-5_9
    DOI: 10.1007/978-3-319-03167-5_9
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    Cited by:

    1. Barrutia, Jose M. & Echebarria, Carmen, 2021. "Effect of the COVID-19 pandemic on public managers’ attitudes toward digital transformation," Technology in Society, Elsevier, vol. 67(C).
    2. Zhang, Shaopeng & Wang, Xiaohong, 2022. "Does innovative city construction improve the industry–university–research knowledge flow in urban China?," Technological Forecasting and Social Change, Elsevier, vol. 174(C).

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