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Towards an Ontology for Enterprise Interactions

In: Information and Communication Technologies in Organizations and Society

Author

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  • Youcef Baghdadi

    (Sultan Qaboos University)

Abstract

Enterprise interactions allow collaborations that add value, in terms of solutions for supporting flexible intra- and cross processes, interfacing the enterprise to its environment, and enabling its objects to act and react within their environment. In addition, they enable emerging knowledge. However, there is a lack of ontologies for interactions. Interaction ontology would share, integrate, and manage knowledge. This paper presents a typology of enterprise interactions towards a lightweight ontology for interactions that facilitate their engineering. First, it distinguishes different types of interactions by their nature, their issues, and their current realizations. Then, it conceptualizes them for the purpose of their modeling, design, realization, evaluation, and analysis. Finally, it proposes a lightweight ontology.

Suggested Citation

  • Youcef Baghdadi, 2016. "Towards an Ontology for Enterprise Interactions," Lecture Notes in Information Systems and Organization, in: Francesca Ricciardi & Antoine Harfouche (ed.), Information and Communication Technologies in Organizations and Society, edition 1, pages 263-275, Springer.
    • Handle: RePEc:spr:lnichp:978-3-319-28907-6_17
    DOI: 10.1007/978-3-319-28907-6_17
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    Cited by:

    1. Liu Yuan & Zhao Huang & Wei Zhao & Pavel Stakhiyevich, 2020. "Interpreting and predicting social commerce intention based on knowledge graph analysis," Electronic Commerce Research, Springer, vol. 20(1), pages 197-222, March.

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