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COVID-19 Pandemic and New Cardiology Telemonitoring Organization: How to Cast the Others

In: Sustainable Digital Transformation

Author

Listed:
  • Alberto Zanutto

    (University of Trento)

  • Diego Ponte

    (University of Trento)

  • Enrico Maria Piras

    (Fondazione Bruno Kessler)

Abstract

Over the last decade, ICT innovation in healthcare have been explored and extensively tested. While such implementation and use were not straightforward, the COVID-19 pandemic has accelerated a widespread use of new online services like telemonitoring. This paper takes a closer look at the cardiology telemonitoring to shed light on the technology adoption in the healthcare system. While, on the one hand, healthcare professionals have known how to quickly gear up to respond to the new constraints, on the other it seems that the stakeholders of the system show mixed feelings about them. Looking at two different cardiology departments, the paper highlights that this resilience can be allied with organizational innovations underway and in some cases assume an acceleration that is not easily predictable.

Suggested Citation

  • Alberto Zanutto & Diego Ponte & Enrico Maria Piras, 2023. "COVID-19 Pandemic and New Cardiology Telemonitoring Organization: How to Cast the Others," Lecture Notes in Information Systems and Organization, in: Stefano Za & Robert Winter & Alessandra Lazazzara (ed.), Sustainable Digital Transformation, pages 117-132, Springer.
    • Handle: RePEc:spr:lnichp:978-3-031-15770-7_8
    DOI: 10.1007/978-3-031-15770-7_8
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