IDEAS home Printed from https://ideas.repec.org/h/spr/isochp/978-0-387-38429-0_11.html
   My bibliography  Save this book chapter

DHL in China

In: Building Supply Chain Excellence in Emerging Economies

Author

Listed:
  • Kelvin Leung

    (DHL)

  • Paul Forster

    (Hong Kong University of Science & Technology)

Abstract

In developed economies, the flow of information and materials proceeds relatively unimpeded by the logistics governance because many of the larger governance obstacles are removed over time in an effort to improve economic performance. In developing economies, the flow is often blocked by deeply embedded obstacles that inhibit the efficient flow of materials and information among participants in the logistics chain. For the emerging logistics industry in developing economies, these governance obstacles constrain the design of the logistics chain, improvement of services, add costs, and hamper the opertional and financial performance of the logistics chain. For management, consideration of the impact of logistics governance on design, implementation and performance of the logistics chain is part of the strategy. There are several lessons learnt from DHL’s experience with logistics governance in China. Ignorance of the details of the governance or the role of the governance in the logistics chain while attending to marketing, investment, or technology strategies can be a fatal mistake. Logistics governance issues are an essential component of any China strategy for logistics.

Suggested Citation

  • Kelvin Leung & Paul Forster, 2007. "DHL in China," International Series in Operations Research & Management Science, in: Hau L. Lee & Chung-Yee Lee (ed.), Building Supply Chain Excellence in Emerging Economies, chapter 0, pages 241-262, Springer.
    • Handle: RePEc:spr:isochp:978-0-387-38429-0_11
    DOI: 10.1007/978-0-387-38429-0_11
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:isochp:978-0-387-38429-0_11. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.