IDEAS home Printed from https://ideas.repec.org/h/spr/ihichp/978-3-642-45103-4_17.html
   My bibliography  Save this book chapter

BPM Center of Excellence: The Case of a Brazilian Company

In: Handbook on Business Process Management 2

Author

Listed:
  • Leandro Jesus

    (ELO Group)

  • André Macieira

    (ELO Group)

  • Daniel Karrer

    (ELO Group)

  • Heitor Caulliraux

    (Federal University of Rio de Janeiro)

Abstract

The BPM Center of Excellence (CoE) has been widely adopted in organizations that believe in BPM’s potential as a tool to promote an organizational environment that is technically and culturally prone to innovation and change. This chapter shows the relevance of a BPM CoE in order to implement an effective BPM Governance that generates synergy, efficiency, and collaboration within all types of existent BPM initiatives inside an organization. It also discusses lessons learnt related to the implementation of a BPM CoE by presenting a real case in a Brazilian company.

Suggested Citation

  • Leandro Jesus & André Macieira & Daniel Karrer & Heitor Caulliraux, 2015. "BPM Center of Excellence: The Case of a Brazilian Company," International Handbooks on Information Systems, in: Jan vom Brocke & Michael Rosemann (ed.), Handbook on Business Process Management 2, edition 2, pages 399-420, Springer.
    • Handle: RePEc:spr:ihichp:978-3-642-45103-4_17
    DOI: 10.1007/978-3-642-45103-4_17
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:ihichp:978-3-642-45103-4_17. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.