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Cloud Enterprise Resource Planning System and Its Implication on Accountants

In: Eurasian Business and Economics Perspectives

Author

Listed:
  • Kenny Wei Jie Quah

    (School of Management, Universiti Sains Malaysia)

  • Zubir Azhar

    (School of Management, Universiti Sains Malaysia)

  • Krishnen Kishan

    (School of Management, Universiti Sains Malaysia)

Abstract

. An enterprise resource planning (ERP) system has become essential for organizations to ensure better decision-making by improving their information processing capability. More recently, more organizations have shifted from ERP systems to cloud ERP (CERP) systems for greater flexibility and accessibility. This paper examines how implementing a CERP system within an organization affects its accountants. Specifically, this paper analyzes the implementation of the CERP system in a Malaysian medium-sized engineering company and the associated implications. This paper uses a qualitative interpretive case study approach. This paper draws on actor-network theory (ANT) to analyze accountants’ changing roles after implementing the CERP system in the case company. The results from this case study suggest that implementing the CERP system has changed accountants’ roles from merely performing routine accounting tasks to setting up and configuring the CERP system, particularly in the posting module. Such a change indicates that the CERP system has transformed accountants’ roles to perform routine accounting and technical-related work. As a result, accountants in the case company end up working with the CERP system, which changes how they perform their daily accounting tasks and engage with the system to align with their accounting functions. Future research may analyze how the CERP system is implemented in multinational companies (MNCs), whereby their CERP system might be more complex to cater to challenging business requirements.

Suggested Citation

  • Kenny Wei Jie Quah & Zubir Azhar & Krishnen Kishan, 2023. "Cloud Enterprise Resource Planning System and Its Implication on Accountants," Eurasian Studies in Business and Economics, in: Ender Demir & Mehmet Hüseyin Bilgin & Hakan Danis & Fabrizio D'Ascenzo (ed.), Eurasian Business and Economics Perspectives, pages 189-202, Springer.
    • Handle: RePEc:spr:eurchp:978-3-031-30061-5_12
    DOI: 10.1007/978-3-031-30061-5_12
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