IDEAS home Printed from https://ideas.repec.org/h/spr/csrchp/978-3-031-18976-0_8.html
   My bibliography  Save this book chapter

Smart Exclusion: How May Digital Platforms Hinder Inclusivity within News Organizations?

In: CSR Communication in the Media

Author

Listed:
  • Cinzia Dal Zotto

    (University of Neuchâtel)

  • Afshin Omidi

    (University of Neuchâtel)

  • Esmaeil Norouzi

    (University of Teheran)

Abstract

Drawing on the data colonialism perspective and the labor process theory, this chapter critically discusses how digital platforms may hinder news organizations’ inclusivity and thus social responsibility if their in-depth implications at the macro and micro levels are not well understood. While the study recognizes the positive potentialities of digital technologies for fostering media activities and workplaces, it also highlights a capitalist mode of production steering them, which may have some critical consequences for news media management. More clearly, on the one hand, digital technologies could be harnessed to extract, produce, analyze, and distribute data in an intelligent way and thus allow news organizations to reach both profit and positive social impact. On the other hand, however, these technologies transform the nature of news work, moving its focus from creating public-informing ideas to distributing and marketing activities. Smart technologies create a new, uncontested reality for defining the workplace in news organizations and demand mainly, if not only, the involvement of tech-savvy talents ideally best suited to work within this new context. As a result, a process that we call “smart exclusion” emerges, which impacts news organizations’ social license to operate. This paper tries to conceptualize the process of smart exclusion in news media, suggesting a symbiotic perspective for dealing with the related challenges and ensuring the respect of the diversity and inclusion dimensions of news organizations’ social responsibility.

Suggested Citation

  • Cinzia Dal Zotto & Afshin Omidi & Esmaeil Norouzi, 2023. "Smart Exclusion: How May Digital Platforms Hinder Inclusivity within News Organizations?," CSR, Sustainability, Ethics & Governance, in: Franzisca Weder & Lars Rademacher & René Schmidpeter (ed.), CSR Communication in the Media, pages 93-108, Springer.
    • Handle: RePEc:spr:csrchp:978-3-031-18976-0_8
    DOI: 10.1007/978-3-031-18976-0_8
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:csrchp:978-3-031-18976-0_8. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.