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Concerted Actions to Integrate Corporate Social Responsibility with AI in Business: Two Recommendations on Leadership and Public Policy

In: Responsible Artificial Intelligence

Author

Listed:
  • Francesca Mazzi

    (Saïd Business School, University of Oxford)

Abstract

Businesses are increasingly adopting AI solutions. Governments, investors and consumers increasingly focus on their accountability for the environmental and social impact of their activities. To address this challenge, corporate social responsibility should be integrated with AI in business by design and by default. This chapter attempts to contribute to this goal providing two recommendations addressing leadership and public policy. Firstly, leaders can adopt a three-level mindset framework. Such framework embeds ethical considerations and the Sustainable Development Goals as a benchmark for impact assessments in the whole lifecycle of AI. Secondly, AI regulation and policy harmonisation can facilitate the adoption of such framework by businesses and consequently the maximisation of positive externalities of AI in business. The two recommendations are contextualised with insights from a dialogue with four projects in Latin America using AI for the Sustainable Development Goals.

Suggested Citation

  • Francesca Mazzi, 2023. "Concerted Actions to Integrate Corporate Social Responsibility with AI in Business: Two Recommendations on Leadership and Public Policy," CSR, Sustainability, Ethics & Governance, in: René Schmidpeter & Reinhard Altenburger (ed.), Responsible Artificial Intelligence, pages 251-266, Springer.
    • Handle: RePEc:spr:csrchp:978-3-031-09245-9_13
    DOI: 10.1007/978-3-031-09245-9_13
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