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Performance improvement procedures

In: Efficiency Auditing

Author

Listed:
  • B. H. Walley

Abstract

Most medium to large companies have established work study, organisation and methods or management services departments. Regretfully, most of these functions have had one great defect — they have been technique-dominated. They have failed to appreciate the need for diagnostic ability. The result has been that the personnel who have thought themselves to be the vanguard of progress have actually hindered it.

Suggested Citation

  • B. H. Walley, 1974. "Performance improvement procedures," Palgrave Macmillan Books, in: Efficiency Auditing, chapter 19, pages 253-258, Palgrave Macmillan.
    • Handle: RePEc:pal:palchp:978-1-349-02071-3_19
    DOI: 10.1007/978-1-349-02071-3_19
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