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Lessons for OD Practitioners

In: Emotional Abuse and Neglect in the Workplace

Author

Listed:
  • Joost Kampen

    (Vrije Universiteit)

Abstract

This chapter focuses exclusively on OD practitioners and what message they can take home from my findings in neglected organizations. I will present eight lessons that should be taken into account when trying to redress neglect in the workplace. The first six lessons apply to both internal and external change agents (Sections 8.1 through 8.6). Then I offer some advice for external consultants in particular (Section 8.7). Section 8.8 contains some pointers OD professionals can use to assess whether they are suitable for the job of change agent in a neglected organization. Finally, Section 8.9 discusses the interaction between internal change agent and external consultant. The key to this interaction is the role the OD consultant plays toward the manager leading the recovery. The external consultant acts as a sounding board, encouraging the change agent to maintain a healthy distance and keep things in perspective amid backstabbing, resistance, and subversion.

Suggested Citation

  • Joost Kampen, 2015. "Lessons for OD Practitioners," Palgrave Macmillan Books, in: Emotional Abuse and Neglect in the Workplace, chapter 8, pages 174-183, Palgrave Macmillan.
    • Handle: RePEc:pal:palchp:978-1-137-53433-0_8
    DOI: 10.1057/9781137534330_8
    as

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