IDEAS home Printed from https://ideas.repec.org/h/pal/palchp/978-1-137-27115-0_3.html
   My bibliography  Save this book chapter

How Did it All Come About?

In: The Compliance Business and Its Customers

Author

Listed:
  • Edward Kasabov

    (University of Exeter Business School Exeter)

  • Alex Warlow

    (Noridol Ltd)

Abstract

Regulated and sheltered environments found across sectors in developed economies have traditionally protected incumbents,1 including those long-established and entrenched competitors which have been described as ‘national champions’. However, regulatory protection discouraged innovation, and was marked by output, price, entry and other controls aimed at restricting destructive competition. Recent deregulation, globalisation, trade liberalisation and privatisation in transportation, utilities, financial service provision and other sectors have forced companies to revisit questions of firm boundary2 and become more entrepreneurial and creative. The combination of rising disposable incomes (partly enabled by the above changes), technological developments such as the advent of the Internet and call centre technologies, and deregulation has re-shaped sectoral landscapes,3 favouring the emergence and rapid growth of new businesses4 such as online auction sites and low-cost airlines. This combined regulatory, economic and technological revolution has also invalidated conventional concepts in strategy and marketing,5 forcing practitioners to rethink their view of marketing strategy and re-write the fundamentals of competitiveness, as will be demonstrated in this and subsequent chapters.

Suggested Citation

  • Edward Kasabov & Alex Warlow, 2012. "How Did it All Come About?," Palgrave Macmillan Books, in: The Compliance Business and Its Customers, chapter 2, pages 11-20, Palgrave Macmillan.
    • Handle: RePEc:pal:palchp:978-1-137-27115-0_3
    DOI: 10.1057/9781137271150_3
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:pal:palchp:978-1-137-27115-0_3. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.palgrave.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.