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New Directions in Employment Relations

In: The Future of Employment Relations

Author

Listed:
  • Keith Townsend

    (Griffith University)

  • Adrian Wilkinson

    (Griffith University)

Abstract

It is difficult to argue with the notion that the world of work is changing. The change can be slow, for instance the manner in which some industrial sectors adopt new ‘people management’ practices, or rapid, like how technology is altering the way work is performed throughout the industrialized world. We have witnessed a fundamental sectoral shift in employment away from manufacturing and the public sector – sectors that are characterized by formalized employment relations (ER) and human resources (HR) systems, high levels of trade union membership, and larger employment units – towards the more informal, relatively union-free, and smaller employment units of the service sector. We have also seen other trends – such as moving call centre work overseas. The changing nature of employment has major implications for the management of people and for the systems of HR utilized. Working patterns have also changed during the past 30 years, so that the classic or ‘old’ image of work as principally male, full-time, and permanent is no longer a useful guide.

Suggested Citation

  • Keith Townsend & Adrian Wilkinson, 2011. "New Directions in Employment Relations," Palgrave Macmillan Books, in: Adrian Wilkinson & Keith Townsend (ed.), The Future of Employment Relations, chapter 1, pages 1-7, Palgrave Macmillan.
    • Handle: RePEc:pal:palchp:978-0-230-34942-1_1
    DOI: 10.1057/9780230349421_1
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    Cited by:

    1. Adrian Wilkinson & Geoffrey Wood, 2012. "Institutions and Employment Relations: The State of the Art," Industrial Relations: A Journal of Economy and Society, Wiley Blackwell, vol. 51, pages 373-388, April.

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