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Applying the Theory: Emotions at Work

In: Body Language in Business

Author

Listed:
  • Adrian Furnham
  • Evgeniya Petrova

Abstract

It seems from reports that physical, emotional and verbal bullying is on the increase at work. This may be simply because of over-reporting by incompetent, lazy, vengeful staff eager to punish their bosses and sue their organizations, but it could also be because of the stress and complexity of modern business life. The demanding environment produces stressed figures of authority who then bully, harass and victimize innocent and vulnerable workers.

Suggested Citation

  • Adrian Furnham & Evgeniya Petrova, 2010. "Applying the Theory: Emotions at Work," Palgrave Macmillan Books, in: Body Language in Business, chapter 7, pages 177-205, Palgrave Macmillan.
    • Handle: RePEc:pal:palchp:978-0-230-29229-1_7
    DOI: 10.1057/9780230292291_7
    as

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