Effectiveness of Information Systems Implementation: The Case of the Polish Small andMediumEnterprises
AbstractImplementation of IT systems puts an impact on effectiveness of systems functioning and efficiency of company performance, that is why it is important to explore IT systems implementation process. In Poland there is about 3,8 mln enterprises. Since the early nineties the sector of small and medium enterprises has constituted one of the main pillar of the Polish economy. In the years 2003-2008 more than half of employment has been generated by small and medium companies. The rapid development and improving effectiveness of the operation is often conditioned by the possibility of new IT technology absorption. However even the best designed IT tool without appropriate implementation, by properly selected implementation team, is not able to satisfy the enterprise needs. This paper discusses the research procedure and the main findings of qualitative research performed by the author to identify and classify factors that have influence on the effectiveness of information systems implementation. The article describes: Polish it market: services, software and hardware sector; ICT usage in Polish SME’s, including sources of applications and most computerized company areas. The main subject of the article is to present what factors are considered to be crucial for the increase of information systems implementation effectiveness. The article is aimed to point out the important factors and discuss if there is a possibility to control them. The main conclusion of the paper is that implementation process is realized by two groups of people with different perception of the project performance and factors impact. It is also important that implementation process has to be perceived in holistic manner, which includes not only preparation and realization stage, but also the operation phase.
Download InfoIf you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.
This chapter was published in: Lukasz Wiechetek , , pages 193-202, 2012.
This item is provided by International School for Social and Business Studies, Celje, Slovenia in its series Knowledge and Learning: Global Empowerment; Proceedings of the Management, Knowledge and Learning International Conference 2012 with number 193-202.
Contact details of provider:
Web page: http://www.issbs.si
ICT effectivness; ICT implementation; SME; implementation perception;
You can help add them by filling out this form.
reading list or among the top items on IDEAS.Access and download statisticsgeneral information about how to correct material in RePEc.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Goran Dakovic).
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If references are entirely missing, you can add them using this form.
If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.
Please note that corrections may take a couple of weeks to filter through the various RePEc services.