IDEAS home Printed from https://ideas.repec.org/h/isv/mklp11/487-495.html
   My bibliography  Save this book chapter

Knowledge Management in Expert Systems Development

Author

Listed:
  • Olivera Grljevic

    (University of Novi Sad, Faculty of Economics, Serbia)

  • Bosnjak Zita

    (University of Novi Sad, Faculty of Economics, Serbia)

Abstract

In business surroundings characterized by tough competition and more demanding customers, in order to ensure stable market position and good relationship with customers, companies' main task becomes proper use of corporate knowledge. Knowledge management is directed towards identification, creation and exchange of knowledge. Many concepts of knowledge management have roots in the area of expert systems and artificial intelligence in general. Knowledge acquisition, knowledge representation, methods and techniques of coding the knowledge for expert system development purposes are directly associated with these activities for knowledge management purposes. From the aspect of knowledge lifecycle expert systems can be applied in knowledge creation, knowledge transfer or dissemination and usage of knowledge. Utilization of expert systems is particularly spread in the area of finance, especially in the tax planning, financial diagnosis, financial accounting, credit process, and credit risk measurement. As part of more comprehensive expert system for creditworthiness estimation, this paper presents expert system for business efficiency estimation from the aspect of knowledge management.

Suggested Citation

  • Olivera Grljevic & Bosnjak Zita, 2011. "Knowledge Management in Expert Systems Development," Knowledge as Business Opportunity: Proceedings of the Management, Knowledge and Learning International Conference 2011,, International School for Social and Business Studies, Celje, Slovenia.
    • Handle: RePEc:isv:mklp11:487-495
    as

    Download full text from publisher

    File URL: http://www.issbs.si/press/ISBN/978-961-92486-3-8/papers/ML11-54.pdf
    File Function: full text
    Download Restriction: no
    File URL: http://www.issbs.si/press/ISBN/978-961-92486-3-8/MakeLearn2011.pdf
    File Function: Conference Programme
    Download Restriction: no
    ---><---

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:isv:mklp11:487-495. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Alen Ježovnik (email available below). General contact details of provider: http://www.issbs.si .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.