ECQA Support for Business Process Manager Training and Certification
AbstractTaking the opportunity offer by Education, Audiovisual and Culture Executive Agency through the Lifelong Learning Programme (LLP), in the context of this article, there will be presented a successful and new initiative/project for the Business Process Manager (BPM) skills development (training and certification). This initiative is a Transfer of Innovation action from Slovenia to Romania in the framework of a Leonardo da Vinci project. The paper content is focused on two main issues: (1) the BPM training materials development through the preliminary skill card establishment, and (2) the description of the European Certification and Qualification Association (ECQA) schema that establish the learning and certification procedures for many professions including BPM. The described approach is a classical one for skill set provision (qualification – certification) on the ECQA platform (www.ecqa.org). The presented CertiBPM skill card (training program structure) is the result of virtual and face-to-face meetings of the partners involved in the project. The certification procedure allows total and partial certificates. The defined skill set map will allow the training materials development. For Romania, these will be included in the master programs in the field of production management that already exist because most of the master students are also employees and they express specific needs for the BPM certificates.
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This chapter was published in: Anca Draghici & George Draghici & Tomislav Rozman & Romana Vajde-Horvat , , pages 375-384, 2011.
This item is provided by International School for Social and Business Studies, Celje, Slovenia in its series Knowledge as Business Opportunity: Proceedings of the Management, Knowledge and Learning International Conference 2011 with number 375-384.
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business process management; European Certification and Qualification Association; skill card; e-learning platform; training; certification;
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