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The modern era, part one: the truth about eligibility

In: The Future of Social Care

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Abstract

This chapter identifies the fundamental reason for the failure of all efforts to transform UK social care over the previous thirty years. We examine the power; ubiquity and perniciousness of the eligibility process. It is the modern manifestation of the 1948 settlement. The chapter provides an in-depth analysis of how eligibility actually works and how it contrasts sharply with central and local government narratives. It is a classic case of ‘street level bureaucracy’; where official policies are so unfit for purpose that operational staff create their own.

Suggested Citation

  • ., 2023. "The modern era, part one: the truth about eligibility," Chapters, in: The Future of Social Care, chapter 4, pages 48-65, Edward Elgar Publishing.
    • Handle: RePEc:elg:eechap:21550_4
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    File URL: https://www.elgaronline.com/doi/10.4337/9781803923017.00013
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