IDEAS home Printed from https://ideas.repec.org/a/wsi/jikmxx/v12y2013i02ns0219649213500123.html
   My bibliography  Save this article

Physicians' Participation in Practice of Knowledge Management Systems

Author

Listed:
  • Hsien-Cheng Lin

    (Program of Health-Business Administration, Fooyin University, Department of Planning, Fooyin University Hospital, No. 151, Chin-Hsueh Rd., Ta-Liao Dist, Kaohsiung City 83102, Taiwan, R.O.C.;
    Management College, National Kaohsiung, First University of Science and Technology, No. 151, Chin-Hsueh Rd., Ta-Liao Dist, Kaohsiung City 83102, Taiwan, R.O.C.)

  • Chen-Wei Yang

    (Department of Information Management, Fooyin University, No. 151, Chin-Hsueh Rd., Ta-Liao Dist, Kaohsiung City 83102, Taiwan, R.O.C.)

  • Jeng-Yuan Chiou

    (School of Health Policy and Management, Chung Shan Medical University, Department of Medical Management, Chung Shan Medical University Hospital, No.110, Sec. 1, Jianguo N. Rd., South Dist., Taichung City 40242, Taiwan, R.O.C.)

Abstract

Healthcare organisations are knowledge-based establishments. At a healthcare organisation, computer-based information systems (ISs) are powerful tools for improving care using decision support such as patient health data recording, storing, delivery and retrieval. This study investigates the physicians' perspective for the success of ISs, and the relationships between the users' satisfactions and intellectual capital. We adopted a questionnaire survey for the purpose of outcome assessment and the correlations among each dimension, from a sample of 181 physicians in Taiwan's international medical service centres. The results indicate that IS success is significantly related to intellectual capital. With regard to IS quality, system quality has no significant effects on information quality and patients' privacy protection. This research provides empirical evidence to evaluate IS success in healthcare organisations and suggestions for how to promote physicians using knowledge management systems.

Suggested Citation

  • Hsien-Cheng Lin & Chen-Wei Yang & Jeng-Yuan Chiou, 2013. "Physicians' Participation in Practice of Knowledge Management Systems," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 12(02), pages 1-12.
    • Handle: RePEc:wsi:jikmxx:v:12:y:2013:i:02:n:s0219649213500123
    DOI: 10.1142/S0219649213500123
    as

    Download full text from publisher

    File URL: http://www.worldscientific.com/doi/abs/10.1142/S0219649213500123
    Download Restriction: Access to full text is restricted to subscribers
    File URL: https://libkey.io/10.1142/S0219649213500123?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:wsi:jikmxx:v:12:y:2013:i:02:n:s0219649213500123. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Tai Tone Lim (email available below). General contact details of provider: http://www.worldscinet.com/jikm/jikm.shtml .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.