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The Strategy Of The Technology Industry For Outsourcing Public Relations: The Case Of Taiwanese Corporations

Author

Listed:
  • MING-CHIA CHEN

    (Department of Hospitality Management of Ming-Dao University, No. 12, Fugkung Rd., Fusing Industrial District, Changhua County 506, Taiwan (ROC))

  • MING-JIAN SHEN

    (Department of Accounting Information, Takming University of Science and Technology, No. 56, Sec. 1, Huanshan Rd., Neihu District, Taipei City 11451, Taiwan (ROC))

  • CALVIN S. WENG

    (Department of Banking and Finance, Takming University of Science and Technology, No. 56, Sec. 1, Huanshan Rd., Neihu District Taipei City 11451, Taiwan (ROC))

Abstract

This study used qualitative methods to collect interview data from six technology companies and applied content analysis to interpret the data. The purpose was to describe the decision-making model in the outsourcing of public relations (PR) by technology corporations to PR agencies. Results indicated that during the process of outsourcing PR, complicated relationships existed among various concepts, and the relationships were more complex than linear relationships. Within the organization, the developmental stage of its PR, the target characteristics of its PR, accumulation of individual and organizational PR abilities, and its characteristics of performance evaluation all significantly influenced the planning, execution, assessment, and development of PR abilities. Factors external to the organization, such as different environmental demands and the characteristics of PR agencies, affected the viewpoints, selection criteria, and decision-making processes of organizations with regard to outsourcing PR. The individual abilities of organizational staff, accumulation of PR ability, and outsourcing characteristics were all important concepts that determined whether technology companies outsourced their PR management. Due to diversified environmental demands, conflicts may arise from the various demands placed on the organization.

Suggested Citation

  • Ming-Chia Chen & Ming-Jian Shen & Calvin S. Weng, 2013. "The Strategy Of The Technology Industry For Outsourcing Public Relations: The Case Of Taiwanese Corporations," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 10(01), pages 1-15.
  • Handle: RePEc:wsi:ijitmx:v:10:y:2013:i:01:n:s021987701350003x
    DOI: 10.1142/S021987701350003X
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    References listed on IDEAS

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    1. Steven Globerman & Aidan Vining, 2004. "The Outsourcing Decision: A Strategic Framework," International Trade 0404007, University Library of Munich, Germany.
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