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Critical Success Factors for Blockchain Technology Adoption in Freight Transportation Using Fuzzy ANP–Modified TISM Approach

Author

Listed:
  • Vipulesh Shardeo

    (Department of Management Studies, Indian Institute of Technology Delhi, Hauz Khas, New Delhi 110016, NCT Delhi, India)

  • Anchal Patil

    (Department of Management Studies, Indian Institute of Technology Delhi, Hauz Khas, New Delhi 110016, NCT Delhi, India)

  • Jitender Madaan

    (Department of Management Studies, Indian Institute of Technology Delhi, Hauz Khas, New Delhi 110016, NCT Delhi, India)

Abstract

The dynamic and uncertain demand forces organizations to provide flexible services in order to fulfill customer demands. Freight transportation, being the key component of the businesses, requires adoption of efficient Information and Communication Technologies which can induce transparent and flexible services. Blockchain Technology (BT) is an emerging technology which has great potential to cater solutions to freight transportation issues. This study identifies different critical success factors of BT adoption in freight transportation. An integrated Fuzzy Analytic Network Process (FANP) is applied to prioritize identified success factors. Further, modified Total Interpretive Structural Modeling (mTISM) is used to represent the interrelationship among different sub-factors. The findings of the study revealed Development Aspects, Customer Services and Technological Aspects as well as Data Transparency, Reliability and Organizational Culture as the most significant factors and sub-factors, respectively. The proposed model will guide freight transport managers to formulate their strategies regarding BT adoption.

Suggested Citation

  • Vipulesh Shardeo & Anchal Patil & Jitender Madaan, 2020. "Critical Success Factors for Blockchain Technology Adoption in Freight Transportation Using Fuzzy ANP–Modified TISM Approach," International Journal of Information Technology & Decision Making (IJITDM), World Scientific Publishing Co. Pte. Ltd., vol. 19(06), pages 1549-1580, November.
    • Handle: RePEc:wsi:ijitdm:v:19:y:2020:i:06:n:s0219622020500376
    DOI: 10.1142/S0219622020500376
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    Cited by:

    1. Anchal Patil & Vipulesh Shardeo & Ashish Dwivedi & Md. Abdul Moktadir & Surajit Bag, 2024. "Examining the interactions among smart supply chains and carbon reduction strategies: To attain carbon neutrality," Business Strategy and the Environment, Wiley Blackwell, vol. 33(2), pages 1227-1246, February.
    2. Atul Kumar Singh & V. R. Prasath Kumar & Muhammad Irfan & Saeed Reza Mohandes & Usama Awan, 2023. "Revealing the Barriers of Blockchain Technology for Supply Chain Transparency and Sustainability in the Construction Industry: An Application of Pythagorean FAHP Methods," Sustainability, MDPI, vol. 15(13), pages 1-27, July.
    3. Niloofar Etemadi & Pieter Van Gelder & Fernanda Strozzi, 2021. "An ISM Modeling of Barriers for Blockchain/Distributed Ledger Technology Adoption in Supply Chains towards Cybersecurity," Sustainability, MDPI, vol. 13(9), pages 1-28, April.
    4. Abderahman Rejeb & Karim Rejeb & John G. Keogh & Suhaiza Zailani, 2022. "Barriers to Blockchain Adoption in the Circular Economy: A Fuzzy Delphi and Best-Worst Approach," Sustainability, MDPI, vol. 14(6), pages 1-23, March.

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