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Expanding Governance Capabilities

Author

Listed:
  • Yu-Jen TING
  • Hsini HUANG
  • Tze-Luen LIN
  • Wen-Hsi CHANG

Abstract

Taiwan’s long-term development in digital government has set a strong foundation for its transformation to one that is empowered by artificial intelligence (AI). This article introduces five applications of AI that the Taiwan government uses for different tasks and how government agencies implement them and overcome challenges. A demand-oriented AI enables civil servants to upgrade skills, and improve government’s functions, services and value added. This article provides practical insights on how human–AI collaboration can enhance government capabilities and create a positive feedback loop to the bureaucratic system.

Suggested Citation

  • Yu-Jen TING & Hsini HUANG & Tze-Luen LIN & Wen-Hsi CHANG, 2023. "Expanding Governance Capabilities," East Asian Policy (EAP), World Scientific Publishing Co. Pte. Ltd., vol. 15(02), pages 44-62, June.
    • Handle: RePEc:wsi:eapxxx:v:15:y:2023:i:02:n:s1793930523000119
    DOI: 10.1142/S1793930523000119
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