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Online Learning at Minkuo Hospital

Author

Listed:
  • Tsai-Hsin Chu

    (Department of E-Learning Design and Management, National Chiayi University, Taiwan)

  • Daniel Robey

Abstract

This case introduces an online learning adoption in a local hospital for improving employee training through a technology platform. In the third year after adoption, use of the online system had declined dramatically after initial enthusiasm by hospital staff. The learning technology seemed to be working as well as it always had. Incentives for training were still in place and there had been no significant changes to the organization in terms of growth or competitive and financial pressures. This phenomenon disappoints the implementers, and they want to know what had gone wrong and to decide the next step of action.

Suggested Citation

  • Tsai-Hsin Chu & Daniel Robey, 2011. "Online Learning at Minkuo Hospital," Asian Case Research Journal (ACRJ), World Scientific Publishing Co. Pte. Ltd., vol. 15(02), pages 279-304.
    • Handle: RePEc:wsi:acrjxx:v:15:y:2011:i:02:n:s0218927511001563
    DOI: 10.1142/S0218927511001563
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