IDEAS home Printed from https://ideas.repec.org/a/wri/journl/v16y1993i1p49-62.html
   My bibliography  Save this article

Improving Workflow in the Insurance Industry: A Focused Management Approach

Author

Listed:
  • Yoram Eden
  • Boaz Ronen

Abstract

Focused Management Technology (FMT) is a managerial approach to solving an organization's problems, designed to improve processes and increase profits. It is based on the integration of the well-established Just In Time (JIT), Total Quality Management (TQM), Theory of Constraints (TOC), Global and Effective Performance Measurements (GEPM), and Complete Kit (CK) techniques. These techniques and their underlying philosophies are modified and tailored to meet the special environment and the specific needs of the insurance industry. This article explains the integration of FMT into the insurance industry and demonstrates a successful implementation of FMT concepts in a life insurance department of a leading Israeli insurance company.

Suggested Citation

  • Yoram Eden & Boaz Ronen, 1993. "Improving Workflow in the Insurance Industry: A Focused Management Approach," Journal of Insurance Issues, Western Risk and Insurance Association, vol. 16(1), pages 49-62.
    • Handle: RePEc:wri:journl:v:16:y:1993:i:1:p:49-62
    as

    Download full text from publisher

    File URL: http://www.insuranceissues.org/PDFs/X.pdf
    Download Restriction: no
    ---><---

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:wri:journl:v:16:y:1993:i:1:p:49-62. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: James Barrese (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.