Approximation for the departure process of a queue in a network

A simple renewal process is identified to approximate the complex departure process of a queue often found in queueing network models. The arrival process to the queue is the superposition or merging of several independent component‐renewal processes that are approximations of departure processes from other queues and external arrival processes; there is a single server with exponential service times, and the waiting space is infinite. The departure process of this queue is of interest because it is the arrival process to other queues in the network. The approximation proposed is a hybrid; the mean and variance of the approximating departure intervals is a weighted average of those determined by basic methods in Whitt [41] with the weighting function empirically determined using simulation. Tandem queueing systems with superposition arrival processes and exponential service times are used to evaluate the approximation. The departure process of the first queue in the tandem is approximated by a renewal process, the tandem system is replaced by two independent queues, and the second queue is solved analytically. When compared to simulation estimates, the average absolute error in hybrid approximations of the expected number in the second queue is 6%, a significant improvement over 22–41% in the basic methods.