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The effect of a short‐term Balint group on the communication ability and self‐efficacy of pre‐examination and triage nurses during COVID‐19

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  • Chenghui Yang
  • Bo Zhou
  • Jinyu Wang
  • Shuya Pan

Abstract

Aims and objectives To investigate the effect of a short‐term Balint group on the improvement in communication ability and self‐efficacy of pre‐examination and triage nurses during coronavirus disease 2019 (COVID‐19). Background Working on the front lines of COVID‐19 has brought unprecedented psychological stress on pre‐examination and triage nurses. Nurse–patient communication ability and the level of self‐efficacy are both significant for nurses’ psychosomatic health and work input. However, limited empirical evidence exists regarding nurse–patient communication and self‐efficacy and specific psychological intervention effects. Design Cross‐sectional research fulfilling the completed checklist of items that should be included in reports of cross‐sectional studies (Appendix S1). Methods Nurses (n = 41) in the first layer of pre‐examination and triage were engaged in a Balint group activity twice a week for two weeks. They were assessed with the General Self‐Efficacy Scale (GSES) pre‐ and postintervention, and a nurse–patient communication survey form was developed for further postintervention evaluation. The sample was recruited from a class A third‐grade hospital in Sichuan, China. Results Most of the subjects reported improvement in nurse–patient communication, increased cooperation between patients and their families, and a decreased missed examination rate after the intervention. Moreover, the total mean score of the GSES of nurses after the intervention was increased, but the difference was not statistically significant. The scores of all items in the GSES were improved, and the scores increase for item 4 (I am confident that I can effectively deal with any unexpected event) was statistically significant. Conclusions During the COVID‐19 pandemic, a short‐term Balint group activity can improve the communication ability and self‐efficacy level of front‐line nurses to some extent. Relevance to clinical practice This information may provide some theoretical support for the development of early psychological interventions during major epidemic situations.

Suggested Citation

  • Chenghui Yang & Bo Zhou & Jinyu Wang & Shuya Pan, 2021. "The effect of a short‐term Balint group on the communication ability and self‐efficacy of pre‐examination and triage nurses during COVID‐19," Journal of Clinical Nursing, John Wiley & Sons, vol. 30(1-2), pages 93-100, January.
    • Handle: RePEc:wly:jocnur:v:30:y:2021:i:1-2:p:93-100
    DOI: 10.1111/jocn.15489
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    1. Xiaobo Yu & Pengyuan Wang & Xuesong Zhai & Hong Dai & Qun Yang, 2015. "The Effect of Work Stress on Job Burnout Among Teachers: The Mediating Role of Self-efficacy," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 122(3), pages 701-708, July.
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