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Bringing Excellence to Automotive

Author

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  • Večeřa Pavel

    (Department of Applied Mechanics, Faculty of Materials Science and Technology, Slovak University of Technology, Paulínska 16, 917 24 Trnava, Slovak Republic)

  • Paulová Iveta

    (Vysoká škola manažmentu/ City University, Panónska 17, Bratislava, Slovak Republic)

Abstract

Market situation and development in recent years shows, that organization's ability to meet customer requirements is not enough. Successful organizations are able to exceed the expectations of all stakeholders. They are building their excellence systematically. Our contribution basically how the excellence in automotive is created using EFQM Excellence Model in Total Quality Management.

Suggested Citation

  • Večeřa Pavel & Paulová Iveta, 2012. "Bringing Excellence to Automotive," Research Papers Faculty of Materials Science and Technology Slovak University of Technology, Sciendo, vol. 20(Special N), pages 143-148, December.
    • Handle: RePEc:vrs:repfms:v:20:y:2012:i:special_number:p:143-148:n:21
    DOI: 10.2478/v10186-012-0025-2
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