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Quality Management Evolution from the Past to Present: Challenges for Tomorrow

Author

Listed:
  • Hamid Syaiful Rizal

    (Faculty of Business Administration, Gebze Technical University, 41400Gebze, Turkey)

  • Isa Saifuddin
  • Chew Boon Cheong

    (Faculty of Technology Management and Technopreneurship, Universiti Teknikal Malaysia Melaka, Hang Tuah Jaya, Durian Tunggal, 76100Melaka, Malaysia, syaiful@utem.edu.my)

  • Altun Abdullah

    (Enterprise Resource Management, Financial Monitoring Department, Tubitak Bilgem, 41470, Gebze, Kocaeli, Turkey.)

Abstract

Background and purpose: The quality management field has been studied for more than 100 years dating back to the early 1900s when Fredrick W. Taylor is known as the father of Scientific Management, stressed the importance of quality inspection. This paper describes how quality management field has developed and evolved to date, particularly by tracking its focus over time.

Suggested Citation

  • Hamid Syaiful Rizal & Isa Saifuddin & Chew Boon Cheong & Altun Abdullah, 2019. "Quality Management Evolution from the Past to Present: Challenges for Tomorrow," Organizacija, Sciendo, vol. 52(3), pages 157-186, August.
  • Handle: RePEc:vrs:organi:v:52:y:2019:i:3:p:157-186:n:1
    DOI: 10.2478/orga-2019-0011
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