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Assessing Interviewer Performance in Approaching Reissued Initial Nonrespondents

Author

Listed:
  • Peeters Laurie
  • De Coninck David
  • Wuyts Celine
  • Loosveldt Geert

    (Catholic University of Leuven, Centre for Sociological Research, Parkstraat 45, 3000Leuven, Belgium.)

Abstract

Nonresponse is a repeatedly reported concern in survey research. In this article, we investigate the technique of reissuing nonrespondents to another interviewer and attempting to convert them into respondents, using data of Rounds 7 and 8 of the European Social Survey (ESS) in Belgium. The results show no marked differences between respondents interviewed by the more and the less successful interviewers, indicating that the latter are not more successful in persuading more reluctant respondents to participate. Sample units that were unsuccessfully approached in the initial phase by an interviewer with a high response rate are more difficult to convert during the reissue phase. Sample units that were unsuccessfully approached in the initial phase by an interviewer with a low response rate are easier to convert during the reissue phase.

Suggested Citation

  • Peeters Laurie & De Coninck David & Wuyts Celine & Loosveldt Geert, 2020. "Assessing Interviewer Performance in Approaching Reissued Initial Nonrespondents," Journal of Official Statistics, Sciendo, vol. 36(3), pages 589-607, September.
    • Handle: RePEc:vrs:offsta:v:36:y:2020:i:3:p:589-607:n:7
    DOI: 10.2478/jos-2020-0030
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    References listed on IDEAS

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    1. C. O'Muircheartaigh & P. Campanelli, 1999. "A multilevel exploration of the role of interviewers in survey non‐response," Journal of the Royal Statistical Society Series A, Royal Statistical Society, vol. 162(3), pages 437-446.
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    3. Jonathan Burton & Heather Laurie & Peter Lynn, 2006. "The long‐term effectiveness of refusal conversion procedures on longitudinal surveys," Journal of the Royal Statistical Society Series A, Royal Statistical Society, vol. 169(3), pages 459-478, July.
    4. Jan Pickery & Geert Loosveldt, 2002. "A Multilevel Multinomial Analysis of Interviewer Effects on Various Components of Unit Nonresponse," Quality & Quantity: International Journal of Methodology, Springer, vol. 36(4), pages 427-437, November.
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